Reference
Customer Portal Software for Virtual Power Plants
Our Work
For Energy2market (e2m), one of Europe’s leading renewable energy traders, we redesigned the customer portal for its virtual power plant. The portal combines user-friendly design with complex backend processes, enabling both generators and consumers to easily manage their systems and enter generation forecasts. Since February 2020, we have been continuously providing project management, software development, and software process consulting services for e2m.
Modern Energy Systems Thanks to smart technology
Our Client: Who is Energy2market (e2m)?
Energy2market, headquartered in Leipzig, is one of the largest aggregators and energy traders for Renewable Energy in Europe. Through its own virtual Kraftwerk aggregates, monitors, and controls more than 5,500 decentralized generation facilities via e2m from renewable energy producers, energy storage systems, and consumers, and connects them to the electricity trading markets. Since 2019, e2m has been part of the Local Energy Management (LEM) renewable energy division of the EDF energy group.
Current Topics
White Paper
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Key Areas of Cooperation
The goal was to create an intuitive portal tailored to the diverse customer base in the energy sector—ranging from farms with small biogas plants to municipal utilities that operate multiple facilities using different technologies. The project needed to accommodate the vast number of possible combinations of products, services, and plant technologies—such as solar, wind, and biogas—while also delivering a consistently user-centered experience.
Key Factors
Intuitive usability for diverse user groups—from biogas plants to municipal utilities
- Illustration of numerous combinations of products, services, and power generation technologies (solar, wind, biogas, etc.)
- User-Centered Development Through User Research and Early Prototypes
- Agile Collaboration Using Scrum with Continuous Feedback
- Responsive design for asset management and forecast entry on all devices
„With IT Sonix, we’ve gained a reliable and valuable partner for bringing our ideas to life. From the very beginning, we’ve been able to engage with them as equals, and their expert advice on usability and user experience has fully met our expectations for designing a modern and user-friendly customer portal. Thanks to IT Sonix’s high level of expertise and many years of experience, even unexpected obstacles were quickly identified and overcome.“
Michael Niepraschk
Product Owner, Energy2market GmbH
Implementation
- Development of complex data models and backend systems for controlling and integrating heterogeneous plant technologies
- Development of a front end that presents highly complex background processes in a user-friendly manner and provides the appropriate information
- Full-service development team for front-end, back-end, and user experience design
- Technology stack: React, GraphQL, Node.js, C#, Azure
- Agile Development with Iterative Prototypes and Early User Testing
Customer Portal Features
Results of the Collaboration
The first usability tests took place after just a few weeks, yielding valuable insights for further development. Numerous features designed to improve user-friendliness have been implemented since then. Today, the new portal enables customers to easily manage their systems and enter generation forecasts on various devices—and is continuously being further developed by a full IT Sonix team consisting of front-end, back-end, and UX experts.
Additional Industry References
Learn more about our expertise and services in the energy sector.
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Sebastian Wetzel
We understand that every project is unique. Our experts look forward to speaking with you to find customized solutions.